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Retail Banker I
2 months ago
Job Title: Retail Banker I
Job Summary: We are seeking a highly motivated and customer-focused Retail Banker I to join our team. As a Retail Banker I, you will be responsible for delivering exceptional customer experiences, building relationships, and providing financial expertise to our customers.
Key Responsibilities:
- Provide financial expertise and consultative advice to customers to help them achieve their financial goals.
- Build and maintain strong relationships with customers to understand their needs and preferences.
- Identify opportunities to educate customers on bank products and services, and refer them to appropriate team members or internal bank partners.
- Utilize customer relationship management tools to proactively play a key role in customer assessments and lead-focused outbound sales activities.
- Make product recommendations based on customer needs and highlight product features and benefits that support customers through challenging times and life events.
Requirements:
- HS Diploma or GED
- 1+ years related experience required
- Teller experience (Preferred)
- Cross-trained to take customer transactions
- Superior customer service skills
- Strong organization skills to handle multiple tasks in a fast-paced environment
- Excellent communication skills with ability to be concise, clear, and consistent
- Demonstrated ability to schedule and prioritize work
- Demonstrated ability to work independently and within deadlines
- Sound judgment in decision making and effective problem solving
- Proficient in Microsoft Office
- Notary License (Preferred)
What We Offer:
- A competitive salary and variable compensation/incentive awards
- A comprehensive benefits package, including health and well-being benefits, savings and retirement programs, paid time off, and banking benefits and discounts
- Regular career development and performance conversations with your manager
- Access to an online learning platform and mentoring programs to help you unlock future opportunities
About TD Bank:
TD Bank is one of the world's leading global financial institutions, with a commitment to delivering legendary customer experiences. We are a diverse and inclusive organization, with a passion for helping our customers and communities thrive.