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Retail Associate

2 months ago

Virginia Beach, Virginia, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Service Associate - Cart Attendant. In this role, you will play a critical part in ensuring our members have a positive shopping experience by providing exceptional service and support.

Key Responsibilities
  • Ensure club pick up orders are filled by contacting members to notify when pickup time is delayed, informing members when products are unavailable, and offering alternative product options when needed.
  • Maintain safety of facility by conducting safety sweeps, following procedures for handling merchandise, and correcting and reporting unsafe situations to facility management.
  • Provide member service by acknowledging the member and identifying member needs, assisting members with purchasing decisions, processing member purchases, and utilizing cash registers to assist members with transactions.
  • Organize and maintain availability of carts/flatbeds, assist members with transporting items, and maintain parking lot cleanliness.
Requirements
  • Customer Service experience, including operating cash registers and working with mobile retail applications.
  • Ability to work in a fast-paced environment and provide exceptional customer service.
  • Strong communication and problem-solving skills.
What We Offer

At Sam's Club, we offer competitive pay, performance-based bonus awards, and a range of benefits, including health, financial, and paid time off benefits. We also offer opportunities for career growth and development through our Live Better U education benefit program.