Mortgage Processing Team Lead

2 weeks ago


Antigo, Wisconsin, United States CoVantage Credit Union Full time

Lead Mortgage Processing Team

CoVantage Credit Union is seeking a talented individual to lead our Mortgage Processing team, ensuring seamless transactions for our members. As a Mortgage Processing Team Lead, you will work closely with the mortgage management team to identify process improvements and implement approved changes.

Key Responsibilities:

  • Participate in all daily functions related to mortgage processing and servicing, while providing general leadership and direction to Mortgage Processing staff
  • Work with the mortgage management team to identify process improvements and implement approved changes
  • Ensure Mortgage Loan Processors have the necessary skills, knowledge, and tools to provide members with quality, professional service
  • Act as the primary trainer for new staff and lead continuing education for the Mortgage Loan Processors
  • Find a successful balance between achieving individual productivity, job performance, and service goals while maintaining a positive, team-based experience

Requirements:

  • Minimum 3 years' experience working as a Mortgage Loan Processor or mortgage or related position
  • Have a strong working knowledge of Microsoft Office and Windows software programs
  • Have strong written and verbal communication skills with the ability to work in direct, professional contact with a wide variety of people
  • Are able to organize and prioritize duties, while working accurately under pressure
  • Have above average accuracy and attention to detail

Equal Opportunity Employer:

CoVantage Credit Union is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



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