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Mortgage Loan Originator
2 months ago
We are seeking a highly skilled Mortgage Loan Originator to join our team at Security Federal Savings Bank. As a Mortgage Loan Originator, you will be responsible for originating first mortgage and/or second lien equity loans, promoting our financial institution and its lending services to the real estate community.
Key Responsibilities- Originate first mortgage and/or second lien equity loans to meet annual loan projections.
- Document calls in Synapsys and make monthly call reports to supervisors.
- Maintain knowledge of bank's products to increase overall customer relationships and meet bank objectives.
- Work with lending team to improve overall customer experiences.
- Participate in activities for generating new business such as sales calls and special events.
- Assist in the development of branch goals and budgets.
- Report at internal Branch meeting monthly.
- Greet customers by name, use the name in conversation.
- Responsible for knowing and cross-selling bank products to help customers obtain their financial goals.
- Product and Service assistance - If we don't provide a product or service the customer is looking for, we will find another financial institution that does.
- Respond to customer inquiries within 24 hours, within one hour, if it is an emergency.
- Realize a deposit conversation rate of 100% per loan relationship (at least one checking or savings product open for every loan relationship maintained).
- Participate on SFSB's assigned committees.
- Supports the collecting of delinquent mortgage and consumer loans.
- Attends all required retail lending training and meetings.
- Bilingual skillset (Spanish & English) is required.
- High school diploma or equivalent.
- Bachelor degree in business or finance preferred but not required.
- Minimum two years' experience in banking, mortgage lending, or the financial industry.
- Successful completion of in-house training programs.
- Must maintain Nationwide Mortgage Licensing System and Registry (NMLS) credentials.
- Secondary market and government program knowledge recommended.
- Comprehensive knowledge of new accounts operations.
- Comprehensive knowledge of consumer lending.
- Basic math and problem-solving skills.
- Good understanding of financial products and services.
- Exceptional customer service and professional skills.
- Strong organizational telephone skills, and communication skills.
- Ability to multi-task work independently, delegate, and make decisions.
- Average computer and keyboard skills.
- Team Player.
- Valid driver's License.