BDC Team Lead
3 weeks ago
The ideal candidate will have excellent leadership and communication skills, with the ability to work in a fast-paced environment. You will possess a courteous, friendly, and outgoing demeanor, with the ability to speak and communicate clearly.
Responsibilities:
- Lead the BDC team and ensure they provide exceptional customer service.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Manage workflows and coordinate staff schedules to meet business needs.
Requirements:
- Bilingual in English and Spanish is required.
- Basic computer skills are necessary.
- A valid driver's license and ability to submit to a driving record check are required.
Benefits:
- We offer a competitive salary of $100,000 per year based on experience.
- Medical, dental, and vision plans are available.
- A 401(k) savings plan is offered.
- Paid vacation and paid training are provided.
Work Environment:
The work environment is fast-paced and technology-oriented. The successful candidate will be able to work in a dynamic environment and adapt to changing circumstances.
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