Customer Engagement Specialist

3 weeks ago


Silver Spring, Maryland, United States DARCARS Automotive Group Full time
Key Responsibilities

The Internet Representative will:

  1. Pull inquiries from our Customer Relationship Management system (CRM)
  2. Respond to inquiries via preferred communication channels
  3. Provide exceptional customer service and ensure timely follow-up
  4. Maintain accurate records in the CRM
  5. Meet or exceed individual performance objectives, such as response time and conversions

Benefits

  • Medical, vision, and dental insurance
  • Short-term and long-term disability plans
  • Life insurance
  • Employee discounts on vehicle purchases, parts, and service repairs
  • Opportunities to join our community service initiatives

Salary: $36K - $60K+, depending on experience and qualifications.



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