Front Desk Representative

5 days ago


Rockford, Illinois, United States Extended Stay Full time

Are you a people person with excellent communication skills? We are looking for a Front Desk Representative to join our team at Extended Stay. As a key member of our front desk team, you will be responsible for assisting guests with their needs and ensuring their stay with us is nothing short of exceptional.

About the Role

This is a full-time position that requires a strong focus on customer service and attention to detail. You will be working closely with our management team to ensure that all guests receive the highest level of service and support.

Key Responsibilities
  • Assist guests with their requests in a timely and professional manner
  • Process reservations, registration, payment, and departures following company guidelines
  • Collect relevant guest information for potential sales leads
What We Offer

We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, as well as a range of benefits including health insurance, paid time off, and opportunities for career advancement.

Requirements
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Excellent communication and problem-solving skills


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