Care Coordinator Specialist

1 week ago


Houston, Texas, United States Interface Behavioral Health Full time
Behavioral Health Intake Coordinator Position

We are seeking an individual for an entry-level Behavioral Healthcare Intake Coordinator position in our Care Management department. As a member of our team, you will play a vital role in delivering exceptional customer service to our clients.

Job Type: This is a full-time, non-exempt (hourly) position.

Schedule: Monday through Friday, 9:00 am- 6:00 p.m.

Responsibilities:

  • Telephonic intake and referral for counseling, legal, financial, employee assistance program (EAP) services and work-life/wellness services.
  • Other clerical and administrative tasks as assigned.
  • Adherence to established attendance policy is essential.

Required Skills and Qualifications:

  • Must possess a high school diploma or equivalent.
  • Must have one or more year(s) of experience working in a customer service call center, preferably in the behavioral health or medical field.
  • Must have very strong customer service experience, verbal and written communication skills.
  • Must have strong typing and multi-tasking abilities.
  • Must have strong attention to detail.
  • Bilingual preferred.

Benefits:

  • Health insurance, 401-K, paid vacation, holidays, and paid personal time.

Compensation: The starting salary for this position is $16 an hour.



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