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Travel Consultant
2 months ago
We are seeking a highly motivated and customer-focused Travel Advisor to join our team at the American Automobile Association. As a Travel Advisor, you will be responsible for providing exceptional service to our members, helping them plan and book their dream vacations.
Key Responsibilities- Sell international and domestic travel packages, including cruises, land packages, travel itineraries, air, car, and hotel
- Share knowledge and expertise from personal experiences and/or education study trips
- Develop long-standing relationships with our members and build referral and repeat business
- Make appropriate recommendations to ensure the trip experience is more than expected and tailored to the members' expectations
- Cross-sell relevant products to enhance the trip experience, such as travel insurance and travel rewards credit cards
- A high school diploma is required, but a 2 or 4-year college degree is preferred
- Ability to pass a comprehensive criminal background check and thorough urine sample drug screening
- At least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal-oriented environment
- Travel is not just a hobby or a wish, it's your passion
- Availability to work most Saturdays and some evenings to support goal achievement
- Ability to navigate between multiple systems and web browsers, Microsoft Office, and type at least 30WPM
- Strong and very comfortable relationship with paperwork and organizational skills
- Hourly rate of $23.25, with opportunities for uncapped incentives and sales bonuses
- Comprehensive health coverage, including medical, dental, and vision
- 401(K) saving plan with company match and pension
- Tuition assistance and wellness program
- PTO for community volunteer programs and employee discounts
The American Automobile Association is the largest federation of AAA clubs in the nation, with 14,000 employees in 21 states serving 17 million members. We are committed to delivering legendary service and beneficial products that provide members peace of mind and value.
