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Hospitality Server Assistant

2 months ago

Austin, Texas, United States HYATT Hotels Full time

Job Summary:

The Server Assistant is a key member of our hospitality team, responsible for providing exceptional service to our guests in a fast-paced environment. As a Server Assistant, you will work closely with our Restaurant Server to ensure that our guests receive outstanding service and that our buffet items are maintained and served to the highest standards.

Responsibilities:

  • Assist the Restaurant Server in serving guests and maintaining buffet items
  • Provide exceptional customer service to ensure guest satisfaction
  • Work collaboratively with the hospitality team to maintain a clean and organized dining area
  • Participate in ongoing training and development to improve skills and knowledge
  • Meet the physical demands of the role, including standing for long periods and lifting moderate weights

Requirements:

  • Previous food and beverage experience is not required, but a true desire to satisfy the needs of others is essential
  • Ability to work a flexible schedule, including weekends and holidays
  • Food Handlers Certification required or must be obtained within the first 30 days of employment

Benefits:

  • Free room nights and discounted room rates for colleagues
  • Medical, prescription, dental, and vision insurance with a 30-day waiting period
  • 401K with company match
  • Generous paid time off policy
  • Paid family bonding time and adoption assistance
  • Tuition reimbursement
  • Free colleague meals during shift
  • Employee stock purchase plan
  • Access to resort facilities, including spa services, programming, hiking trails, and gym
  • Discounts at various retailers, including Apple, AT&T, Verizon, and Headspace