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Control Systems Applications Engineer

2 months ago


Anaheim, United States Extron Full time

Position Overview:

At Extron, our Applications Engineers play a crucial role in delivering tier two support for our advanced products and technologies to a diverse clientele of professional audiovisual integrators and engineers. These engineers engage with clients through various communication channels, including phone and email, to provide exceptional support for our offerings, ensuring complete customer satisfaction. Additionally, Applications Engineers collaborate closely with the sales team, serving as technical advisors on product applications, recommendations, and system design.

Key Responsibilities:

  • Maintain comprehensive knowledge of Extron's product range and technological advancements.
  • Develop solutions for technical support inquiries, product selection, and system design tailored to audiovisual applications.
  • Provide customers with technical insights and assistance regarding Extron's products and technologies.

Ideal Candidates will possess:

  • A Bachelor’s degree in Electrical or Computer Engineering; recent graduates are encouraged to apply.
  • Familiarity with IT and networking systems and protocols.
  • Experience with programming languages such as Python, C++, C#, or JavaScript is advantageous.
  • Background in providing support for computer systems or software is a plus.
  • Strong ability to deliver clear and effective presentations to both small and large audiences.
  • Proficiency in Microsoft Office Suite, including Word, Outlook, Excel, and PowerPoint.
  • Excellent communication, interpersonal, and organizational skills.
  • Capability to thrive in a dynamic professional office environment.
  • Willingness to travel as required.

Salary range: $70,000 to $72,000. Compensation may vary based on experience, qualifications, and other job-related factors.