Front End Associate

3 weeks ago


Long Beach CA USA, United States Good Food Holdings Full time

About Us

At Good Food Holdings, we're passionate about providing exceptional customer experiences and promoting a healthy lifestyle. Our team is dedicated to creating a welcoming environment that inspires our guests to make informed choices about their well-being.

Job Summary

We're seeking a skilled Customer Service Representative to join our team at Lazy Acres Natural Market. As a key member of our front-end team, you'll be responsible for delivering outstanding customer service, ensuring accurate transactions, and maintaining a clean and organized store environment.

Key Responsibilities

  • Customer Service
    • Provide exceptional customer service, responding to guest inquiries and resolving issues in a professional and courteous manner.
    • Engage with customers to understand their needs and preferences, making recommendations to enhance their shopping experience.
  • Transaction Processing
    • Accurately process transactions, including cash, credit, and debit payments.
    • Handle returns, exchanges, and voids in accordance with company policies and procedures.
  • Store Maintenance
    • Maintain a clean and organized store environment, including the front-end area and surrounding spaces.
    • Restock shelves and merchandise as needed to ensure an attractive and well-stocked store.

Requirements

  • Education
    • High school diploma or equivalent required.
  • Experience
    • Previous customer service experience in a retail or food service environment preferred.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and multitask with accuracy.
    • Basic math skills and accuracy with handling cash and operating a point-of-sale system.

Why Join Our Team?

  • Competitive Compensation
    • Competitive hourly rate and opportunities for advancement.
  • Benefits
    • Medical, dental, and vision insurance.
    • 401(k) plan with company match.
  • Professional Development
    • Ongoing training and development opportunities to enhance your skills and knowledge.

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