Front End Associate
3 weeks ago
About Us
At Good Food Holdings, we're passionate about providing exceptional customer experiences and promoting a healthy lifestyle. Our team is dedicated to creating a welcoming environment that inspires our guests to make informed choices about their well-being.
Job Summary
We're seeking a skilled Customer Service Representative to join our team at Lazy Acres Natural Market. As a key member of our front-end team, you'll be responsible for delivering outstanding customer service, ensuring accurate transactions, and maintaining a clean and organized store environment.
Key Responsibilities
- Customer Service
- Provide exceptional customer service, responding to guest inquiries and resolving issues in a professional and courteous manner.
- Engage with customers to understand their needs and preferences, making recommendations to enhance their shopping experience.
- Transaction Processing
- Accurately process transactions, including cash, credit, and debit payments.
- Handle returns, exchanges, and voids in accordance with company policies and procedures.
- Store Maintenance
- Maintain a clean and organized store environment, including the front-end area and surrounding spaces.
- Restock shelves and merchandise as needed to ensure an attractive and well-stocked store.
Requirements
- Education
- High school diploma or equivalent required.
- Experience
- Previous customer service experience in a retail or food service environment preferred.
- Skills
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask with accuracy.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
Why Join Our Team?
- Competitive Compensation
- Competitive hourly rate and opportunities for advancement.
- Benefits
- Medical, dental, and vision insurance.
- 401(k) plan with company match.
- Professional Development
- Ongoing training and development opportunities to enhance your skills and knowledge.
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