Sales and Customer Experience Specialist

6 days ago


Decatur, Indiana, United States The Sherwin-Williams Company Full time

The Sherwin-Williams Company is seeking a highly skilled and motivated Sales and Customer Experience Specialist to join our team at Store #1913. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring that every customer leaves our store satisfied.

About the Role

This role is essential to the success of our retail stores. As a Sales and Customer Experience Specialist, you will work closely with wholesale and retail customers to determine their needs and provide them with the right solutions. You will also be responsible for answering questions about Sherwin-Williams products and recommending the best options for our customers.

We are looking for someone who is highly motivated, enthusiastic, and has excellent communication skills. As a Sales and Customer Experience Specialist, you will have the opportunity to work in a fast-paced environment and make a real difference in the lives of our customers.

Key Responsibilities
  • Customer Interactions: Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
  • Sales and Merchandising: Recommend the right solutions to our customers and ensure that they leave our store satisfied.
  • Inventory Management: Maintain precise work order files and formulas, pull appropriate products from the sales floor or warehouse, and stock shelves and set up displays.
  • Operations: Load/unload delivery trucks, assist in making deliveries as needed, and maintain in-stock and presentable condition assigned areas.


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