Solar Energy Transition Specialist

2 days ago


Eatontown, New Jersey, United States Boundless Energy, Inc Full time
Job Overview

We are a leading solar energy company, Boundless Solar, dedicated to helping individuals transition to renewable energy sources. We are seeking a skilled Customer Service Representative to join our team.

As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving technical issues, and ensuring a seamless experience for our customers.

Key Responsibilities:

  • Handle customer inquiries and complaints in a professional and courteous manner
  • Provide detailed information about our solar products and services
  • Troubleshoot and resolve technical issues related to our solar systems
  • Document and update customer records accurately
  • Develop and maintain a knowledge base of our solar products and services

Requirements:

  • Previous experience in customer service, sales, or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in Microsoft Office and Hubspot
  • Bilingual skills a plus

Working Hours:

Rotating shifts, including weekends

Compensation:

$16-$18 per hour, plus uncapped commission

Job Type:

Full-time

Location:

Eatontown, NJ



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