Pharmacy Technician
1 week ago
Accompany Health is a mission-driven organization dedicated to providing high-quality, patient-centered care to low-income patients with complex needs. Our team of compassionate professionals is committed to delivering dignified and effective care that addresses the whole person - not just their medical needs.
Job SummaryWe are seeking a skilled Pharmacy Technician to join our Integrated Care Teams. As a Pharmacy Technician, you will play a critical role in providing and coordinating holistic care for our patients with complex medical, behavioral health, and social needs. You will work closely with our care teams to assess medication adherence patterns, identify factors contributing to non-adherence, and develop strategies to support our patients' medication regimens.
Key Responsibilities- Assess medication adherence patterns and identify factors contributing to non-adherence
- Develop and implement strategies to support medication adherence, including transitioning patients to 90-day and mail-order prescriptions, synchronizing medications for refill, and providing refill reminders
- Work with patients and pharmacies to ensure medications are picked up and taken as directed
- Address medication affordability through the use of generics, formulary medications, low-cost pharmacies, and charitable programs
- Engage with providers to coordinate prescription refills and renewals, and with pharmacies to coordinate prescription fulfillment
- Proactively identify patients at risk for medication non-adherence and provide support to address these issues
- Document patient care activities in the electronic medical record (EMR) to track clinical pharmacy interventions and oversight responsibilities
- Nationally Certified Pharmacy Technician (CPhT) with at least three years of work experience in this field
- Strong customer service skills and ability to engage with patients in virtual and in-person settings
- Ability to build and maintain meaningful relationships with patients, providers, and pharmacies
- Experience with navigating Medicare Part D and Medicaid prescription coverage, including pharmacy help desk, formulary, prior authorizations, etc.
- Experience with pharmacy-related quality programs and medication adherence
- Ability to work during normal business hours (M-F 8AM-5PM EST)
- Prior experience using an Electronic Medical Record (EMR), particularly Athena
- Previous call center or telephonic experience
- Bilingual in Spanish
Accompany Health is committed to providing a safe and inclusive work environment. We require all employees to comply with our medical clearance requirements, including completing a TB screen and providing proof of immunity or vaccination for certain conditions. We also require COVID-19 vaccination and boosters, with accommodations provided for religious and medical beliefs on a case-by-case basis.
We are an Equal Employment Opportunity employer and welcome applications from diverse candidates. We believe that a diverse and inclusive workforce is essential to delivering high-quality care to our patients.
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