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Steward/Utility - The Henry, Dearborn, MI

2 months ago


Dearborn, Michigan, United States The Henry, Dearborn, MI Full time
Job Summary

We are seeking a highly skilled and detail-oriented Steward/Utility to join our team at The Henry in Dearborn, MI. As a Steward/Utility, you will play a critical role in ensuring the highest level of service and quality in our dining experience.

Key Responsibilities
  • Greet and Seat Guests

Provide exceptional customer service by greeting and seating all guests in a timely and friendly manner.

  • Maintain a Clean and Organized Environment

Ensure the restaurant area and kitchen are kept clean and organized, adhering to high standards of cleanliness and sanitation.

  • Operate Cleaning Equipment

Operate and maintain cleaning equipment and tools, including dish washing machines, hand wash stations, and trash compactors.

  • Wash and Sanitize Kitchen and Store Room Areas

Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment to maintain a clean and safe environment.

  • Receive Deliveries and Store Perishables

Receive deliveries, store perishables properly, and rotate stock to ensure freshness and quality.

  • Ensure Clean Wares are Stored Properly

Ensure clean wares are stored in designated areas, maintaining a clean and organized environment.

  • Use Detergent, Rinsing, and Sanitizing Chemicals

Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes and maintain a clean and safe environment.

  • Inspect, Pull, and Stack Cleaned Items

Inspect, pull, and stack cleaned items, sending soiled items back for re-scrubbing and re-washing as needed.

  • Sort, Soak, and Wash/Re-wash Silverware

Sort, soak, and wash/re-wash silverware to maintain a clean and organized environment.

  • Break Down Dirty Bus Tubs

Break down dirty bus tubs and maintain a clean and organized environment.

  • Empty and Maintain Trashcans and Dumpster Area

Empty and maintain trashcans and dumpster area, adhering to high standards of cleanliness and sanitation.

  • Clean and Mop All Areas

Clean and mop all areas in assigned departments, maintaining a clean and organized environment.

  • Dispose of Glass in Proper Containers

Dispose of glass in designated containers, maintaining a clean and organized environment.

  • Prevent Loss of Dishware, Utensils, and Kitchen Equipment

Prevent loss of dishware, utensils, and kitchen equipment by maintaining a clean and organized environment.

  • Promptly Report Maintenance Issues

Promptly report any maintenance issues to ensure a safe and clean environment.

  • Assist Servers with Clearing, Cleaning, and Resetting Tables

Assist servers with clearing, cleaning, and resetting tables upon guests' departure, maintaining a clean and organized environment.

  • Assist Servers with Clearing Room Service Trays

Assist servers with clearing room service trays from corridors, maintaining a clean and organized environment.

Requirements and Qualifications
  • High School Diploma/Secondary Qualification or Equivalent

A high school diploma or secondary qualification or equivalent is required.

  • Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt Processes and Standards

Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards is preferred.

  • Ability to Perform Physical Demands

The ability to perform physical demands, including standing, exerting well-paced mobility, and lifting up to 50 pounds, is required.

  • Ability to Work in Extreme Temperatures

The ability to work in extreme temperatures, including freezers and kitchens, is required.

  • Ability to Create, Build, Handle, and Dismantle Displays

The ability to create, build, handle, and dismantle displays up to 8 feet high is required.

  • Ability to Communicate Effectively

The ability to communicate effectively with guests, supervisors, and co-workers is required.

  • Basic Math Skills

Basic math skills are required for handling cash and credit transactions.

  • Problem-Solving and Reasoning Skills

Problem-solving and reasoning skills are required for resolving issues and making decisions.

  • Ability to Work a Flexible Schedule

The ability to work a flexible schedule, including nights, weekends, and holidays, is required.

Benefits
  • Team-Driven and Values-Based Culture

We offer a team-driven and values-based culture that prioritizes employee well-being and growth.

  • Medical, Dental, and Vision Benefits

We offer comprehensive medical, dental, and vision benefits to support your health and well-being.

  • Vacation and Holiday Pay

We offer paid vacation and holiday time to ensure you have time to relax and recharge.

  • Same-Day Pay Available

We offer same-day pay to help you manage your finances and achieve financial stability.

  • Employee Assistance Program

We offer an employee assistance program to support your mental health and well-being.

  • Career Growth Opportunities and Manager Training Program

We offer career growth opportunities and a manager training program to help you advance in your career.

  • Reduced Room Rates throughout the Portfolio

We offer reduced room rates throughout our portfolio to help you save money and enjoy our amenities.

  • Third-Party Perks (Movie Tickets, Attractions, and More)

We offer third-party perks, including movie tickets, attractions, and more, to help you enjoy your free time.

  • 401(k) Plan

We offer a 401(k) plan to help you save for your future and achieve financial stability.

  • Employee Discount

We offer an employee discount to help you save money on our amenities and services.

  • Flexible Schedule

We offer a flexible schedule to help you balance your work and personal life.

  • Flexible Spending Account

We offer a flexible spending account to help you manage your finances and achieve financial stability.

  • Life Insurance

We offer life insurance to help you protect your loved ones and achieve financial stability.

  • Parental Leave

We offer parental leave to help you balance your work and family responsibilities.

  • Referral Program

We offer a referral program to help you earn rewards and bonuses for referring friends and family to our team.