Retail Associate
2 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Member Service Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized store environment.
Key Responsibilities- Provide exceptional customer service by acknowledging members, identifying their needs, and assisting with purchasing decisions.
- Process member purchases, assist with payments, and utilize cash registers to complete transactions.
- Maintain a clean and organized store environment, including sweeping and cleaning the parking lot, and ensuring carts are available and organized.
- Assist members with club pick up orders, including contacting members to notify of delayed pickup times, informing members of unavailable products, and offering alternative options.
- Resolve member issues and concerns, and promote company products and services.
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work in a fast-paced environment, stand for long periods, and lift up to 25 pounds.
- Excellent communication and problem-solving skills.
As a Member Service Associate at Sam's Club, you will enjoy a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health, financial, and paid time off benefits. You will also have access to our Live Better U education benefit program, which offers tuition reimbursement and other educational resources.
Apply now to join our team and start your career with Sam's Club
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