Disaster Recovery Specialist
3 weeks ago
We are looking for a self-motivated and trustworthy individual with proven customer service experience and strong leadership skills. The ideal candidate will be proficient in Microsoft Office Suite, have excellent communication skills, and be able to work effectively in a fast-paced environment. You will be responsible for compiling critical information concerning customers, insurance carriers, and disaster nature, tracking billing and costs, and maintaining spreadsheets related to each project.
The successful candidate will also have strong math skills, reading, writing, grammar, and spelling skills, and be able to both follow and give written and verbal instructions. They will be able to work both individually and as a team, adapt to changing circumstances, and maintain a safe and positive work environment. Additionally, they will be required to travel occasionally and hold a valid driver's license. For more information, please see the job requirements below.
- Job Purpose: To support all operations, including Project Managers, Supervisors, and Specialists, by compiling critical information concerning the customer, the insurance carrier requirements, and the nature of the disaster.
- Key Responsibilities:
- Answers incoming calls and relays messages to the appropriate parties.
- Completes initial data, creates and maintains electronic folders, and utilizes the appropriate company software for job tracking, estimating, and file storage.
- Prepares, organizes, and maintains file folders with hard copies of job materials for all operations.
- Createsspreadsheets and schedules that are accurate and up-to-date daily.
- Ensures all subcontractor and rental invoices are entered in invoicing software, added to the electronic file, and sent to AP to be processed.
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