Customer Experience Specialist

1 week ago


Palestine, Texas, United States EAG Automotive Full time
Key Responsibilities

Our ideal candidate will have the following responsibilities:

  • Provide exceptional customer service, responding promptly to customer inquiries and resolving issues efficiently
  • Work collaboratively with technicians to diagnose and repair vehicles, ensuring accurate estimates and timely completion of tasks
  • Upsell additional services using a consultative approach, highlighting the benefits of our offerings to enhance the customer experience
  • Maintain accurate records of customer interactions, repair histories, and other relevant information

We offer a competitive salary of $60,000 - $80,000 per year, depending on experience, as well as comprehensive benefits and opportunities for career growth and development.



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