Seasonal Sales Associate

2 days ago


Monroeville, Pennsylvania, United States Michaels Stores Full time
Job Summary

We are seeking a Seasonal Sales Team Member to join our team at Michaels Stores. As a Seasonal Sales Team Member, you will be responsible for providing excellent customer service, maintaining store recovery standards, and preventing shrink with great service.

Key Responsibilities
  • Provide a fast and friendly check-out experience and execute cash handling to standards
  • Engage customers on the benefits of our Rewards program and complete enrollments
  • Educate customers on Voice of Customer (VOC) survey
  • Merchandise recovery and maintenance
  • Support the merchandise return/go back process and general store recovery
  • Acknowledge customers, help locate product, and provide solutions
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
  • Support shrink and safety programs
  • Assist with Omni-channel processes
  • Execute a well-merchandised and in-stock store
  • Interact with others in an accepting and respectful manner, remain positive and respectful, even in difficult situations, and promote commitment to the organization's vision and values
Requirements
  • Retail and/or customer service experience preferred
  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment
Work Environment

Public retail store setting, taking care of our customers. All public areas are climate-controlled. Some stock rooms may not be climate-controlled. Some outdoor work if assigned to retrieve shopping carts or while unloading trucks. Frame shop contains glass cutter and heat press. Work hours include nights, weekends, and early mornings.



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