Customer Service Representative

2 weeks ago


Fernley, Nevada, United States MSC Full time
Industry Expertise in Customer Service

MSC Industrial Supply Co. is a leading distributor of metalworking and maintenance, repair, and operations (MRO) products and services.

We are seeking a highly skilled Customer Care Representative to join our team. This role requires excellent customer service skills, demonstrated sales ability, and proficiency in systems used by the Representative, Customer Care various roles.

Key Responsibilities
  • Process electronically generated orders, quote requests, customer service inbound phone calls, email, and chat inquiries for MSC's large Public Sector customers.
  • Assist customers and other team members with basic customer technical issues, product knowledge, order processing gaps while also resolving all customer service concerns.
  • Interact with Public Sector Account Managers in order to promote MSC's sales-related solutions, account retention, and revenue generation strategies.
  • Communicate customer concerns to management ensuring the most effective problem resolution.
Requirements
  • Possess a high school diploma or equivalent required.
  • Excellent customer service skills required.
  • Demonstrated sales skills required.
  • Proficiency in systems used by the Representative, Customer Care various roles, such as AS/400, Oceana, and the MSC website required.
Compensation and Benefits

The salary range for this position is estimated at $17-$24 per hour, depending on candidate location and experience. Additionally, we offer a variety of benefits to support you and your family's health, well-being, and financial future, including Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA, and DisABLEd.

About MSC

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression, or any category protected by applicable law.



  • Fernley, Nevada, United States PILOT Full time

    About UsPilot Flying J is a leader in the travel center and truck stop industry, providing services to professional drivers and travelers alike. Our company is committed to delivering exceptional customer service and creating a positive experience for all our guests.We are seeking a Customer Service Representative who can provide top-notch service to our...


  • Fernley, Nevada, United States Pizza Hut Full time

    We're hiring a Mobile Customer Service Representative to join our team! In this role, you'll be responsible for delivering exceptional customer experiences through safe and timely food delivery. You'll need a clean driving record, a valid driver's license, and insurance to succeed in this position.Our team values customer satisfaction, teamwork, and personal...


  • Fernley, Nevada, United States Silver State Relief Full time

    About the OpportunitySilver State Relief is a vertically integrated cannabis company seeking a skilled Dispensary Customer Service Representative to join our team.This is an exciting opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and supporting the success of our dispensary.The estimated salary for this...


  • Fernley, Nevada, United States MSC Full time

    About MSCMSC is a leading distributor of metalworking and maintenance, repair, and operations (MRO) products and services. With over 80 years of experience across dozens of industries, we strive to execute our Built to Make You Better brand promise for all stakeholders.Salary & BenefitsThe estimated salary for this position ranges from $15 to $22 per hour,...


  • Fernley, Nevada, United States Pilot Company Full time

    About Pilot CompanyPilot Company is a dynamic and inclusive environment where team members have the opportunity to build an atmosphere of inclusivity with their co-workers. As a customer service representative, you will be part of a diverse team that fuels creativity, innovation, and positivity.We strive to make every stop on your career journey a great one....


  • Fernley, Nevada, United States WaFd Bank Full time

    Company Overview: WaFd Bank is a financial leader that has been serving consumers and business clients across nine Western states for over a century. Our company motto is: Love What You Do...Make A Difference.">Salary: The estimated salary range for this position is $35,360 to $42,500 per year, depending on location and experience.">Job Description: As a...


  • Fernley, Nevada, United States SILVERADO CASINO Full time

    About the Job:We are seeking a customer-focused sales associate to join our team at Silverado Casino. In this role, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and maintaining a clean and organized workspace.This is a great opportunity for someone who is passionate about delivering...


  • Fernley, Nevada, United States WaFd Bank Full time

    About the RoleAt WaFd Bank, we are seeking a skilled Customer Service Representative to join our team. As a key member of our branch staff, you will play a vital role in providing exceptional service to our customers.


  • Fernley, Nevada, United States MSC Industrial Direct Full time

    **About MSC Industrial Direct:**We are a leading industrial supply company dedicated to providing top-notch products and services to our customers. Job Summary:We are seeking a skilled Customer Care Representative to join our team. As a Customer Care Representative, you will be the face of our company, interacting with customers to resolve product...


  • Fernley, Nevada, United States Pilot Company Full time

    Company OverviewPilot Company is a dynamic environment where no two days are the same. We offer a unique opportunity to build an inclusive atmosphere with colleagues and make a better day for every type of guest.We celebrate our diverse guests and team members, who fuel creativity, innovation, and positivity. Our goal is to provide excellent customer service...


  • Fernley, Nevada, United States Walmart Full time

    As a Sales Associate at Walmart, you'll be part of the General Merchandise team and have the opportunity to work in a fast-paced environment. Your primary responsibility will be to review customer orders, locate and select merchandise on the salesfloor, and ensure that customer orders are filled accurately.You will also be required to walk up to 5 miles each...


  • Fernley, Nevada, United States Walmart Full time

    Job Summary: We are seeking a highly motivated Sales Associate to join our team at Walmart. As a Sales Associate, you will be responsible for ensuring customer orders are filled accurately and efficiently. You will work closely with the General Merchandise team to provide exceptional customer service and maintain a positive store...


  • Fernley, Nevada, United States WaFd Bank Full time

    Job SummaryWe are seeking a highly skilled Financial Services Representative to join our team. As a key member of our branch, you will provide exceptional customer service and support to clients in a fast-paced environment.Key Responsibilities:Provide personalized banking solutions to customersAnalyze customer needs and offer relevant financial...


  • Fernley, Nevada, United States Pilot Company Full time

    Key DetailsLocation: Various Travel Centers and RestaurantsEstimated Salary: $12.00 - $15.73 per hourAbout UsWe are Pilot Company, a dynamic organization dedicated to making every stop on your career journey a great one. We strive to create an inclusive atmosphere where team members can thrive and make a positive impact on our guests.Job DescriptionThis role...


  • Fernley, Nevada, United States Walmart Full time

    What to ExpectAs a Home Associate at Walmart, you can expect a fast-paced and dynamic work environment where no two days are the same. You will have the opportunity to work with a diverse range of customers, products, and colleagues, and to develop new skills and knowledge through ongoing training and development programs.Key Responsibilities:Greet customers...


  • Fernley, Nevada, United States WaFd Bank Full time

    Job SummaryWaFd Bank is seeking a Customer Service Representative to provide exceptional service to our clients. This role involves performing banking transactions, answering customer inquiries, and providing a positive first impression through friendly and courteous service.The ideal candidate will have highly developed sense of integrity, strong work...


  • Fernley, Nevada, United States Loves Travel Stops & Country Store Full time

    Job Overview: Loves Travel Stops & Country Store is seeking a skilled and customer-focused individual to join our team as a Truck Care Cashier. As a key member of our team, you will be responsible for providing exceptional customer service, operating cash registers, and performing various daily customer services tasks.Responsibilities: Customer Service:...

  • Sales Associate

    3 weeks ago


    Fernley, Nevada, United States Walmart Full time

    As a Pharmacy Associate at Walmart, you will play a vital role in providing exceptional customer service in our store pharmacies. With a competitive hourly wage of $17-$23 per hour and additional compensation for performance incentives, this is an excellent opportunity to grow your career in the retail industry.Benefits include annual or quarterly...


  • Fernley, Nevada, United States Silver State Relief Full time

    Dispensary Sales Representative OpportunitySilver State Relief is a vertically integrated cannabis company seeking a Dispensary Sales Representative to join our team. In this role, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.About the Role:This is a...


  • Fernley, Nevada, United States Silver State Relief Full time

    Job Title: Customer Service AgentJob Summary: We are seeking a highly skilled Customer Service Agent to join our team at Silver State Relief. As a key member of our dispensary staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for all visitors.About the Role:The successful candidate will have strong...