Customer Experience Representative
6 days ago
Captain D's is a well-established fast-food chain with a strong commitment to quality and customer satisfaction. Our team is passionate about serving delicious seafood and creating an enjoyable dining experience for our guests.
Job Description
We are seeking a skilled Customer Experience Representative to join our team. This role involves interacting with guests, responding to their inquiries, and resolving any issues that may arise. You will also be responsible for maintaining a clean and organized workspace, adhering to health and safety protocols, and collaborating with colleagues to achieve common goals.
Key Responsibilities
- Respond to guest inquiries and resolve issues promptly and professionally.
- Maintain a clean and organized workspace, adhering to health and safety standards.
- Collaborate with colleagues to achieve sales targets and provide exceptional customer service.
Requirements
- 1-2 years of experience in customer-facing roles, preferably in the food industry.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Basic math skills and accuracy in handling cash and operating a point-of-sale system.
Salary
The estimated annual salary for this role is $42,000 - $60,000, depending on experience. We offer competitive compensation packages and opportunities for career advancement within the company.
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