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Professional Carpet Care Specialist

2 months ago


Pinnacle, North Carolina, United States Chem-Dry Full time

About Us: At Chem-Dry, we are committed to improving the quality of life for our clients by ensuring clean and healthy spaces, whether at home or in the workplace. We place a high value on customer satisfaction and seek individuals with outstanding interpersonal abilities. Ideal candidates should possess a natural affinity for engaging with others, along with a friendly and approachable personality.

Our Services: Our dedication to providing exceptional cleaning services encompasses a variety of areas, including carpets, tiles, hardwood floors, upholstery, and more. By utilizing Chem-Dry's innovative techniques, our employees can take pride in their work, operate in a safe environment, and enjoy flexible scheduling options.

Customer Service Focus: If you excel in delivering excellent customer support, have a sales-oriented mindset, and prefer a dynamic work atmosphere, we encourage you to consider this opportunity.

Key Responsibilities:
  • Deliver high-quality work consistently and punctually
  • Greet clients warmly and explain the day's tasks courteously
  • Listen to customer feedback and provide professional recommendations
  • Utilize Chem-Dry's specialized cleaning methods as trained
  • Inform clients upon task completion and address any unusual findings
  • Complete all necessary documentation accurately and promptly
  • Maintain cleanliness and functionality of vehicles and equipment
  • Support upselling opportunities with existing clients
  • Adhere to assigned routes and drive safely
Qualifications:
  • Ability to understand simple instructions and written communications
  • Capable of composing detailed written correspondence
  • Effectively present information to clients in individual or small group settings
  • Exceptional customer service skills
  • Team-oriented with a collaborative spirit
  • Clean driving record and reliable transportation
  • Able to lift up to 60 lbs using proper techniques
  • Perform duties with a focus on safety and respect for customer property
  • Successful completion of a drug screening
  • Previous experience is advantageous but not required

Compensation: $15.00 per hour

Recognized as the leading upholstery and carpet cleaning company by Entrepreneur Magazine for 25 consecutive years, Chem-Dry boasts a global presence with over 3,500 locations, distinguishing itself as a premier service provider supported by locally-owned franchises.

We welcome individuals dedicated to delivering exceptional home care solutions through advanced cleaning techniques and high-quality products. We offer flexible schedules, comprehensive training, and competitive pay.