Seasonal Retail Customer Service Team Member

3 weeks ago


Cedar Park, Texas, United States Michaels Arts and Crafts Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Retail Customer Service Team Member. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and engaging store environment.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to all customers, ensuring a positive and engaging shopping experience.
  • Product Knowledge: Maintain a high level of product knowledge, including store policies, promotions, and product features.
  • Store Recovery: Participate in store recovery efforts, including merchandise recovery, stockroom maintenance, and visual merchandising.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals, maintain a clean and organized store environment, and provide support during peak periods.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced retail environment, including working varied shifts, including evenings, weekends, and holidays.
Requirements
  • Age: Must be at least 16 years old.
  • Education: High school diploma or equivalent.
  • Experience: Retail and/or customer service experience preferred.
  • Physical Demands: Ability to remain standing for long periods, move throughout the store, and lift heavy boxes and access high shelves by ladder or similar equipment.
What We Offer
  • Competitive Pay: Competitive hourly rate.
  • Benefits: Eligibility for benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Growth: Opportunities for professional growth and development, including training and advancement opportunities.

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