Assets Protection Team Leader
3 weeks ago
About the Role
The Assets Protection Team Leader plays a critical role in maintaining a safe and secure environment for our guests and team members at Target. As a leader, you will be responsible for implementing department AP daily/weekly workload priorities to support business priorities and deliver on goals.
Key Responsibilities
- Support total store sales and increase profitability by ensuring product is in stock and available to our guests.
- Welcome and engage guests at the front of the store and on the salesfloor.
- Influence and validate physical security and safety processes; participate in store response and emergency crisis situations; create plans for in-store events.
- Develop, coach and lead your team members to elevate their skills and expertise, per direction from your leader.
- Anticipate staffing needs and support your leader to effectively talent plan a culture of accountability through clear expectations and performance management.
- Identify theft and shortage trends in your store.
- Identify shortage risks in key divisions and support your leader to develop tactics that will reduce shortage and drive profitable sales.
- Work a schedule that aligns to guest and business needs based on safe and secure and theft patterns (this includes early morning/overnight shifts, evening and weekends).
- Own the prevention, identification and resolution of external theft incidents.
- Support internal investigations led by an AP leader in your market and/or your leader.
- Train team members to apply merchandise protection and audit execution.
- Implement and follow up on any operational changes as directed by your leader.
- Support your leader to educate and support store teams on operational shortage priorities.
- Communicate AP priorities to the team, peers and leadership.
- Build a relationship of trust and accountability with your leader and Store Director.
- Model the safety culture in store by recognizing safe behaviors and identifying and resolving safety hazards and unsafe behaviors; investigate injuries that occur to determine root cause and resolved through appropriate action plans and partnerships.
- Execute strategies led by your leader to deliver business results while prioritizing the guest experience.
- Evaluate and recommend candidates for open positions and develop a guest-centric team.
- Lead team onboarding and learning and close knowledge and skill gaps through training and experience.
- Hold team members accountable to expectations set by your leader.
- Maintain all required training.
- Serve as first responder for in-store incidents (e.g., security, weather, etc.).
- Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.
- Provide service and a shopping experience that meets guest needs.
- Demonstrate a commitment to diversity, equity and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
- Support your leader to create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others.
What We Are Looking For
We might be a great match if:
- You are passionate about maintaining a safe and secure environment for our guests and team members.
- You have experience in retail and/or loss prevention.
- You are able to lead and hold others accountable.
- You are able to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
- You are able to work independently and as part of a team.
- You are able to manage your workload and prioritize tasks independently.
- You have a welcoming and helpful attitude.
- You have effective communication skills.
What We Offer
We offer a competitive compensation package, comprehensive benefits, and opportunities for growth and development. If you are a motivated and results-driven individual who is passionate about creating a safe and secure environment for our guests and team members, we encourage you to apply for this exciting opportunity.
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