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Bakery Sales Associate

2 months ago

Lake Placid, New York, United States Hannaford Supermarkets Full time
About the Role

Hannaford Supermarkets is seeking a highly skilled and motivated Sales Associate to join our Bakery Department team. As a Sales Associate, you will play a critical role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Observe and follow all company policies and established procedures.
  • Maintain a neat and well-groomed personal appearance at all times and comply with personal appearance policy.
  • Assist in special projects and perform other functions as assigned by supervisor.
  • Assist in training other associates when assigned and certified.
  • Maintain solid communication in the department and throughout the organization.
  • Work within our company's management planning guidelines to maintain productivity.
  • Support company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
  • Treat all co-workers with fairness, dignity, and respect.
  • Develop product knowledge in all areas of Bakery Department (rolls, desserts, cakes, muffins, bagels, coffees, platters, etc.).
  • Observe and maintain company's sanitation and food safety standards.
  • Prepare, proof, and bake product as assigned.
  • Perform all other duties as assigned.
Requirements
  • Effective communication, customer service, and selling skills.
  • Effective interpersonal skills and desire to work in a team environment.
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
  • Must meet minimum age requirements to perform specific job functions.
Physical Requirements
  • Perform repetitive grasping, pinching, squeezing, and hand/arm motions while standing/walking the majority of the shift.
  • Lift up to 30 lbs. 40% of the time and up to 40 lbs. occasionally.
  • Reach to shoulder level or overhead on occasion while lifting up to 20 lbs. on occasion.
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
  • Use their hands to operate controls and feel objects, and use tools to prepare products.
  • Be able to handle a variety of substances associated with cleaning materials, packaging materials, and food products.
Preferred Requirements
  • Provide outstanding friendly customer service. Communicate with and assist customers in selection of product.
  • Package and display products according to standard practice and our automated production program, taking customer demands into consideration.
  • Retrieve and organize bakery product loads.
  • Perform assigned tasks such as replenishing merchandise, preparation of products or setting up displays, etc.
  • Process merchandise properly, paying special attention to rotation of products according to prescribed standards.
  • Maintain accurate, neat records of production, shrink, sales and inventory.
  • Wash, clean, and sanitize equipment in accordance with company guidelines.
  • May be required to frost, base ice, and decorate all varieties of cakes. Personalize when necessary.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
About Hannaford Supermarkets

Hannaford Supermarkets is a leading grocery retailer in the United States, committed to providing high-quality products and exceptional customer service. We are dedicated to creating a positive and inclusive work environment for our associates and strive to make a positive impact in the communities we serve.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.