Customer Service Specialist
2 weeks ago
We are seeking a highly skilled Customer Service Specialist to join our team at The Golden 1 Credit Union. In this role, you will be responsible for providing exceptional customer service to our members while processing monetary transactions within assigned limits.
About the RoleThis is a unique opportunity to work in a dynamic and fast-paced environment where no two days are the same. As a Customer Service Specialist, you will have the chance to make a real difference in the lives of our members by providing them with the highest level of service available.
Responsibilities- Process monetary transactions, including deposits, withdrawals, and transfers, within assigned limits;
- Maintain accurate records and balance each day's transactions in accordance with established policies;
- Provide exceptional customer service to members, responding to their inquiries and resolving any issues that may arise;
- Work collaboratively as part of a team to achieve sales and service goals.
To be successful in this role, you will need:
- A high school diploma or equivalent;
- Excellent communication and interpersonal skills;
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously;
- Basic math skills and accuracy when handling cash and financial transactions.
In return for your hard work and dedication, we offer a competitive salary of approximately $45,000 per year, depending on experience, plus a range of benefits, including:
- A comprehensive health insurance plan;
- A retirement savings plan with company match;
- Paid time off and holidays;
- Ongoing training and development opportunities.
The Golden 1 Credit Union is a not-for-profit financial cooperative dedicated to serving the needs of our members. As an employee, you will have the opportunity to make a real difference in the lives of our members while working in a supportive and collaborative environment.
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