Customer Service Team Associate

3 weeks ago


Battle Creek, Michigan, United States JOANN Stores Full time

JOANN Stores is seeking a highly motivated Customer Service Team Associate to join our team. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences and driving sales through advanced product knowledge and innovative merchandising.

Job Description

The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment. They will also be able to lift up to 49 pounds and stand for long periods of time.

As a Customer Service Team Associate, your primary responsibilities will include:

  • Greeting every JOANN customer and using the F.A.S.T. service model to meet their needs.
  • Processing customer transactions at the cutting counter and cash register in an efficient and friendly manner.
  • Assisting customers with their projects and answering questions about products.

We offer a competitive salary of $18-$22 per hour, depending on experience, and a range of benefits including medical, dental, and vision plans, as well as paid time off and sick time.



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