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Store Team Leader Trainee

4 weeks ago

Mishawaka, Indiana, United States pOpshelf Full time

About pOpshelf

pOpshelf is a retail company that has been delivering value to shoppers for over 80 years. Our goal is to help customers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

Job Summary

The Store Team Leader - In Training supports the Store Team Leader in the effective planning and implementation of all store processes including ordering, receiving, stocking, creative merchandising, presentation, selling, staffing and superior customer support. This position is utilized to foster interactive development of an external candidate for the Store Team Leader role and is to be held for a limited period.

Responsibilities

  • Customer Service
  • Provide superior customer service to exceed the customer's expectations supporting a customer first store culture; greet and assists customers, and operate cash register and scanner to itemize the customer's purchase.
  • Product Knowledge
  • Model product knowledge and selling techniques to enhance the customer experience. Help facilitate and maintain a safe, clean and well-organized store environment that delights our customers and employees while training team on techniques.
  • Store Operations
  • Assist Store Team Leader with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
  • Opening and Closing Store
  • Open and close store a minimum of two days per week.
  • Merchandise Management
  • Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays. Assist in implementation and maintenance of plan-o-zones; ensure merchandise is presented according to established practices and Store Team Leader direction.
  • Inventory Management
  • Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Financial Integrity
  • Assist in ensuring financial integrity of the store through strict cash accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.

Requirements

  • Education
  • High school diploma or equivalent strongly preferred.
  • Work Experience
  • One year of experience in a specialty retail environment preferred.
  • Physical Requirements
  • Frequent walking and standing.
  • Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
  • Frequent handling of merchandise and equipment such as hand-held scanners pricing guns, box cutters, merchandise containers and carts, two-wheel dollies, and U-boats (six-wheel carts).
  • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
  • Occasional climbing (using ladder).
  • Occasional driving/providing own transportation to make bank deposits, attend management meetings and to other pOpshelf stores.
  • Working Conditions
  • Fast-paced environment; moderate noise level.
  • Exposure to strong scents and fragrances.
  • Occasionally exposed to outside weather conditions.