Restaurant Manager

4 days ago


Lincoln, Illinois, United States Jimmy John Full time
Job Summary

As an Assistant Manager at Jimmy John's, you will be responsible for overseeing the daily operations of the restaurant to ensure exceptional customer service and high-quality products. This role requires strong leadership and communication skills to manage a team of employees and maintain a clean and organized store environment.

Key Responsibilities
  • Manage a team of employees to ensure excellent customer service and high-quality products
  • Oversee daily operations, including food preparation, sales, and service
  • Assign and evaluate work, recommend promotions, transfers, or terminations based on performance
  • Provide on-the-job training for new employees
  • Delegate and oversee ordering, receipt, storage, and issuing of supplies
  • Supervise preparation, sales, and service of food
  • Forecast food items and estimate consumption per shift
  • Ensure every customer receives world-class customer service
  • Route deliveries and serve drivers to maximize delivery business and speed
  • Complete and oversee daily and weekly paperwork
  • Responsible for 100% of the cash drawers at all times during the shift
  • Audit previous shift's systems and procedures for 100% integrity and completeness
  • Perform other related duties as requested
Requirements
  • Must be able to read and write and communicate in English
  • Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, standing and moving about the unit the entire workday
  • Must be able to lift 50 pounds
  • Must be at least 18 years of age, have a valid driver's license, reliable transportation, current automobile insurance, and a clean driving record
Special Requirements
  • Willing to work evenings, holidays, weekends as business dictates
  • Ability to establish priorities, work independently, and proceed with objectives with minimal supervision
  • Ability to handle and resolve customer threats and issues
  • Ability to handle and resolve employee issues
  • Skills to use a personal computer and various software packages (Word/Excel)
  • Ability to handle stress and a high-volume enterprise

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