Customer Experience Specialist
3 weeks ago
About J. Jill
J. Jill is a leading women's clothing retailer that offers a wide range of stylish and comfortable apparel for various occasions.
Job Overview
We are seeking an experienced Sales Associate to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing exceptional customer service, building strong relationships with customers, and creating a positive shopping experience.
Responsibilities
- Greet customers promptly and genuinely, re-engaging them appropriately as needed
- Create genuine connections with customers to build loyalty and drive sales
- Guide customers to looks that flatter, offering personalized styling advice and suggestions
- Assist customers in building great wardrobes by providing guiding, helpful service and advice on layering and accessorizing options
- Replenish the sales floor according to minimum product level standards to maintain an inviting store environment
- Contribute to floor set execution and ongoing re-merchandising of the store to showcase products effectively
Requirements
- Prior retail sales experience, preferably in a similar role
- Excellent communication and interpersonal skills, with a strong ability to build rapport with customers
- Demonstrated knowledge of fashion trends and styles, with a keen eye for detail
Benefits
- Competitive salary: $40,000 - $55,000 per year, depending on experience
- Ongoing training and development opportunities to enhance your skills and career growth
- A dynamic and supportive work environment that encourages collaboration and teamwork
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