Abercrombie Fitch Key Holder South Shore

4 days ago

Braintree, Massachusetts, United States Abercrombie and Fitch Stores Full time
Job Description

Abercrombie & Fitch Co. is seeking a highly motivated and results-driven Key Holder to join our team. As a Key Holder, you will play a critical role in driving business growth and delivering exceptional customer experiences.

Key Responsibilities:
  • Training and Development: Provide coaching and guidance to associates to ensure they have the skills and knowledge needed to succeed in their roles.
  • Customer Experience: Foster a culture of customer obsession, ensuring that every customer interaction is personalized, engaging, and memorable.
  • Communication: Effectively communicate with associates, managers, and customers to ensure seamless execution of store operations and achieve business objectives.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment, ensuring that merchandise is properly displayed and sales floors are well-organized.
  • Asset Protection: Implement and maintain effective asset protection strategies to prevent loss and protect company assets.
  • Policies and Procedures Adherence: Ensure that all associates are aware of and adhere to company policies and procedures.
Requirements:
  • At Least One Year of Customer Service Experience: Proven track record of delivering exceptional customer service in a retail environment.
  • Work Ethic: Demonstrated ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Assertiveness: Confident and assertive communication style, with the ability to influence and motivate others.
  • Applied Learning: Proven ability to learn quickly and apply new skills and knowledge in a practical setting.
  • Attention to Detail: Meticulous attention to detail, with a focus on ensuring accuracy and quality in all aspects of work.
  • Analytical Skills: Strong analytical skills, with the ability to analyze data and make informed decisions.
  • Adaptability / Flexibility: Ability to adapt to changing circumstances and priorities, with a flexible and agile mindset.
  • Multi-Tasking: Proven ability to manage multiple tasks and responsibilities simultaneously, with a focus on prioritizing and delivering results.
  • Stress Tolerance: High level of stress tolerance, with the ability to remain calm and composed in high-pressure situations.
What We Offer:
  • Quarterly Incentive Bonus Program: Opportunity to earn bonuses based on individual and team performance.
  • Paid Time Off: Generous paid time off policy, allowing associates to recharge and pursue personal interests.
  • Paid Volunteer Day per Year: Opportunity to give back to the community and make a positive impact.
  • Merchandise Discount: Discount on merchandise purchases, allowing associates to enjoy the products they sell.
  • Medical, Dental and Vision Insurance: Comprehensive health insurance package, including medical, dental, and vision coverage.
  • Life and Disability Insurance: Life and disability insurance coverage, providing financial protection for associates and their families.
  • Associate Assistance Program: Confidential support and resources for associates facing personal or professional challenges.
  • Paid Parental and Adoption Leave: Generous paid leave policy, supporting associates in their personal and family responsibilities.
  • 401(K) Savings Plan with Company Match: Retirement savings plan with company match, helping associates build a secure financial future.
  • Training and Development: Ongoing training and development opportunities, supporting associates in their career growth and professional development.
  • Opportunities for Career Advancement: Opportunities for career advancement and professional growth, within the company and across the organization.
  • A Global Team of People Who'll Celebrate You for Being You: Inclusive and diverse work environment, celebrating individuality and promoting a culture of belonging.

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.

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