Bank Teller

6 days ago


Itasca, Illinois, United States Itasca Bank & Trust Co Full time

At Itasca Bank & Trust Co., we value our staff as our most important assets. As a responsible citizen and community leader, we strive to maintain a positive workplace environment where a work/life balance is encouraged. We are seeking a part-time Bank Teller to join our team.

Key Responsibilities:

• Process transactions received from customers, other areas of the bank, and perform all facets of Branch Capture.

• Upload files to host and Federal Reserve.

• Handle cash with a high level of accuracy.

• Escalate issues immediately and take necessary steps to prevent and/or minimize loss to the bank.

• Take accountability and ownership for quality of work.

• Balance speed and accuracy when processing transactions.

• Listen effectively to customers' requests and promptly take the necessary action to assist them.

• Recognize opportunities to assist customers to meet their financial goals by making effective cross-sales and referrals.

• Protect the Bank and its customers by maintaining a high level of security awareness.

• Follow all department policies and procedures to meet Bank, compliance, and regulatory requirements.

Requirements:

• 1 year of cash handling and customer service experience required.

• High School education or equivalent.

• Ability to perform calculations.

• Proficient computer skills.

• Models positive and supportive behavior.

• Delivers excellent customer service.

• Effective communication skills.

• Strong attention to detail.

• Ability to cross-sell products.

• Proven track record of success working in a team environment.

• Professional demeanor.

• Ability to work a flexible schedule including evening and weekends.

• Ability to work and multi-task in a fast-paced environment.

Preferred Qualifications:

• 1 year of bank teller experience preferred.

AAP/EEO Statement:

Itasca Bank & Trust Co. is an Equal Opportunity and Affirmative Action employer Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.


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