Sales Associate

2 days ago


Miami, United States Knitwell Group Full time
About Us

At Knitwell Group, we're passionate about empowering women to express their authentic selves through fashion. Our brand, LOFT, is dedicated to creating modern, feminine, and versatile clothing that makes women feel confident and beautiful. We're committed to providing exceptional service and creating a welcoming environment for our clients.

Job Overview

We're seeking a highly motivated and customer-focused Sales Associate to join our team at Dadeland Mall. As a Sales Associate, you will be responsible for providing exceptional client service, driving revenue growth, and maintaining a clean and safe store environment.

Key Responsibilities:
  • Provide exceptional client service by anticipating client needs, exceeding expectations, and adhering to our service standards.
  • Build relationships with clients, create client loyalty, and have the ability to multi-task while servicing internal and external clients.
  • Address client concerns, coming to resolution when possible, and involving management where appropriate.
  • Portray a gracious, friendly, energetic, and engaging manner and be at all times respectful and professional.
  • Take ownership, solicit, and incorporate feedback for professional growth and development.
  • Communicate effectively with store management, store team, and external clients in person, through written correspondence, and over the phone.
  • Build collaborative and productive relationships by sharing ideas, treating others fairly, with respect, and values differences.
  • Embrace our values and behaviors and inspire team by leading by example through words and actions.
  • Support an environment of learning and trust by acting as a positive role model.
  • Be responsible for compliance with all Company policies, practices, and procedures and all federal, state, and local laws.
Requirements:
  • Ability to function as a role model, ensuring that the client remains the top priority.
  • Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes.
  • Knowledge of visual standards and techniques, and ability to implement and maintain with our guidelines.
  • Ability to handle cash and provide change without error.
  • Ability to lift and carry up to 20 pounds occasionally.
  • Ability to maneuver effectively around sales floor and stock room.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A fun and fashion-forward work environment.

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