Medical Office Manager
6 days ago
Kin-Etic Behavioral Health (KBH) is a dynamic group of behavioral health professionals and facilitators. We are seeking an experienced Medical Office Manager to join our team.
This role is pivotal in ensuring the office's overall day-to-day business operations run smoothly and professionally.
Responsibilities- Oversee all administrative duties to ensure seamless office operations.
- Schedule appointments, provide intake documents, and maintain calendars.
- Analyze and execute improvements in office operations and quality of care using continuous quality improvement principles.
- Work with prescribers to ensure accurate medication authorization and refills.
- Ensure patient records are current and accurate.
- Communicate with patients regarding inquiries and complaints.
- Create exceptional customer experiences.
- Manage eligibility and insurance authorizations and discharges.
- Hire and train administrative staff.
- Develop and implement office policies and procedures.
- Ensure compliance with healthcare regulations.
- Establish, manage, and analyze the office budget.
- Oversee reconciliation of payments.
- Monitor, supervise, and evaluate administrative staff.
- Prepare time and attendance reports.
- High School diploma required.
- Bachelor's degree or associate degree in a related field strongly preferred.
- Certified Medical Manager (CMM) or Certified Medical Practice Executive (CMPE) advantageous.
- Minimum two years of work experience in a medical office setting.
- Minimum two years of supervisory or management experience.
- Strong organizational and critical thinking skills.
- Experience with reviewing, submitting, analyzing, and adhering to the billing revenue cycle.
- Familiarity with HIPAA rules and regulations.
- Human resources experience in hiring, supervision, and performance reviews.
- Excellent customer service experience skills and computer literacy.
- Demonstrated skill in using EMR healthcare software.
- Experience with ADP payroll and Microsoft Suite.
- Experience with continuous process improvement concepts and practices.
- Flexible schedule.
- Training & development opportunities.
- Wellness resources.
The estimated salary for this position is $65,000 - $80,000 per year, depending on experience and qualifications.
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