Sales and Customer Service Representative

1 week ago


Kokomo, Indiana, United States Haynes International Full time
Job Summary

We are seeking an experienced Sales and Customer Service Representative to join our team at Haynes International. The successful candidate will provide exceptional sales and customer service to our Midwest Region, driving sales and growth goals.

Key Responsibilities

Contribute to customer acquisition and retention by strengthening relationships with customers (internal and external)
Receive and process requests for quotations, orders, and all other sales-related customer inquiries
Understand pricing strategies and differences in pricing among customer bases
Respond to quotes within 24 hours and enter in the system as soon as possible
Manage customer contacts in CRM program
Value-added services: maintain up-to-date knowledge of value-added services offered and correct pricing procedures and guidelines
Follow up on quotes and gather and communicate competitive information
Order Entry and Contract review: Enter orders immediately upon receipt, accurately per QCI and SOP requirements
Order Maintenance
Follow open orders from entry through shipment
Provide customers with regular updates when requested by customers
Manage communications with customers on deviant products, or late orders
Coordinate with shipping departments and freight forwarders when required
Be proactive to ensure that commitments to the customer are made in a timely fashion
Customer Service
Resolve customer problems in a timely and cost-effective manner (returns, non-conformances)
Credit
Work closely with accounting for new account establishment and collections (assist field rep) as well as creating proper documentation in the event of a return
Teamwork
Communication and work with the Field Reps on quote follow-up and customer strategies
Work with the Marketing Group to ensure that pertinent information is made known and provide account information in order to correctly track market codes
Work with all Haynes' shipping departments for logistics coordination of domestic and export shipments
Provide input on stock for contracts and LTAs; work with the finish goods department to help maintain proper stock levels
Understand US trade and export regulations
Interact with coworkers in the office and throughout the company in a professional manner at all times
Promote the company in a positive fashion at all times

  • Kokomo, Indiana, United States First Farmers Bank and Trust Company Full time

    {"title": "Customer Service Representative", "content": "Job SummaryFirst Farmers Bank and Trust Company is seeking a highly skilled Customer Service Representative to join our team. As a key member of our call center, you will be responsible for providing exceptional customer service to our clients through knowledge of all bank products and services.Key...


  • Kokomo, Indiana, United States Village Pantry Full time

    Customer Service RepresentativeWe're looking for a Customer Service Representative to join our team at Village Pantry. As a Customer Service Representative, you will be the face of our store, providing excellent customer service and ensuring a positive shopping experience for our customers.Responsibilities:Provide exceptional customer service, answering...


  • Kokomo, Indiana, United States Waterco of the Central States, Inc. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Waterco of the Central States, Inc. The ideal candidate will have excellent communication skills, a strong customer service background, and the ability to work in a fast-paced environment.Key Responsibilities:Provide exceptional customer service to internal and...


  • Kokomo, Indiana, United States Associated Banc-Corp Full time

    At Associated Bank, we're committed to creating a culture where every colleague feels valued and empowered to succeed.We're looking for a talented individual to join our team as a Customer Service Representative. As a key member of our branch team, you'll be responsible for providing exceptional customer service, processing transactions, and supporting the...


  • Kokomo, Indiana, United States Horizon Bank Full time

    Job OverviewHorizon Bank is seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our banking team, you will be responsible for providing exceptional service to our customers, building strong relationships, and driving business growth.Key ResponsibilitiesProvide timely and accurate service to customers,...


  • Kokomo, Indiana, United States Walgreens Full time

    Customer Service Associate Role at WalgreensAs a Customer Service Associate at Walgreens, you will be responsible for delivering exceptional customer experiences, providing courteous and efficient checkout services, and recommending products to customers. You will also be expected to register sales on assigned cash registers and maintain a high level of...

  • Sales Representative

    2 weeks ago


    Kokomo, Indiana, United States American Income - The West Agency Full time

    Job OverviewWe are seeking a Sales Representative to drive company revenue by resolving customer questions and offering solutions.Key Responsibilities:Present and sell company products and services to new and existing customersContact potential customers who have requested productsMeet sales targets by the deadlineResolve customer inquiries and complaintsSet...


  • Kokomo, Indiana, United States Walgreens Full time

    Deliver Exceptional Customer Service at WalgreensAs a Customer Service Associate at Walgreens, you will be the face of our company, providing a distinctive and delightful customer experience. Your primary responsibility will be to register sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service.Key...


  • Kokomo, Indiana, United States Sam's Club Full time

    Job Summary:We are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team at Sam's Club. As a Front End Cashier Associate, you will play a critical role in providing exceptional member service and ensuring a positive shopping experience for our customers.Key Responsibilities: Maintain a positive attitude and...


  • Kokomo, Indiana, United States Village Pantry Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Sales Associate at Village Pantry. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.Key ResponsibilitiesCustomer...


  • Kokomo, Indiana, United States Walgreens Full time

    Key Responsibilities:• Deliver exceptional customer service and create a welcoming store environment.• Provide customers with courteous, fair, friendly, and efficient checkout service.• Recommend items for sale to customers and suggest trade-up and/or companion items.About the Role:As a Customer Service Associate at Walgreens, you will be part of a...


  • Kokomo, Indiana, United States Button CJDR Full time

    Job Summary:Button CJDR is seeking a highly motivated and results-driven Sales & Leasing Representative to join our dynamic team. As a Sales & Leasing Representative, you will be responsible for providing exceptional customer service, building strong relationships with clients, and meeting sales targets.Key Responsibilities:Approach and greet customers,...


  • Kokomo, Indiana, United States Yoder's Portable Buildings Full time

    Job Title: Shed Sales RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Shed Sales Representative. As a key member of our sales team, you will be responsible for assisting customers in selecting and purchasing sheds that best fit their needs and budget.Key Responsibilities:Greet and assist...


  • Kokomo, Indiana, United States Nick Pate - State Farm Agent Full time

    Job DescriptionAs a Customer Relations Representative with Nick Pate State Farm, you will be responsible for delivering exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer...


  • Kokomo, Indiana, United States Community First Bank of Indiana Full time

    Job SummaryCommunity First Bank of Indiana is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a positive and professional atmosphere in our branches.Key...


  • Kokomo, Indiana, United States Sam's Club Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.Key ResponsibilitiesProvide exceptional...


  • Kokomo, Indiana, United States Valvoline Instant Oil Change Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Valvoline Instant Oil Change. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our guests have a positive experience with our services.Key ResponsibilitiesSuggest Additional...


  • Kokomo, Indiana, United States Crew Carwash Full time

    Customer Service Team Member OpportunityCrew Carwash is seeking a motivated and customer-focused individual to join our team as a Customer Service Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our business.Key...


  • Kokomo, Indiana, United States First Farmers Bank and Trust Company Full time

    Job Title: Financial Services RepresentativeFirst Farmers Bank and Trust Company is seeking a highly motivated and experienced Financial Services Representative to join our team. As a Financial Services Representative, you will be responsible for providing investment services to our customers and community.Key Responsibilities:Provide financial planning and...


  • Kokomo, Indiana, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma center operations, you will play a critical role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesProvide exceptional customer service to donors, answering their...