Front End Supervisor

5 days ago


New Castle, Delaware, United States Food Lion Full time
Responsibilities
  • Provide Exceptional Customer Service: Greet each customer and use their name whenever possible, smile and provide prompt, accurate, and friendly service while engaging customers to create a positive shopping experience.
  • Maintain Store Standards: Ensure store office functions are completed accurately and on time using accounting packets, communicate all cash variances to the Assistant Customer Service Manager, and maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders, and Coinstar.
  • Support Sales Floor Activities: Perform tasks of sales associate when scheduled or as needed per the surge plan guidelines, perform tasks of the customer lead as needed to ensure service standards are maintained, and maintain alertness and call for assistance when needed to service customers per service standards.


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