Key Holder
3 weeks ago
Psycho Bunny is a global menswear brand that has been perfecting the polo since its founding in New York in 2005. Our mission is to create exceptional-quality everyday staples that command attention while remaining unconventional and daring. We're a creative community that values individuality and self-expression.
Key Holder RoleWe're seeking a highly motivated and results-driven Key Holder to join our team. As a Key Holder, you'll be responsible for managing and promoting sales culture within a retail environment to achieve or exceed sales, KPIs, and profitability goals. You'll guarantee consistently high customer experience within the store, adhering to Psycho Bunny's core values and service standards.
Key Responsibilities- Build a delighted and loyal customer base through engagement, conversion, and capturing customer contact information.
- Responsible for assisting with the recruitment, training, development, and succession of high-performing team members.
- Responsible for understanding and maintaining own level of product knowledge and directly responsible for store team members' level of product knowledge and the ability to communicate it to customers.
- Accountable for payroll control and service-driven scheduling to maintain a highly profitable location while maintaining the highest service levels to customers.
- Analyze customer profiles, buying trends, and competitive information to impact and drive business.
- Manage and monitor loss prevention.
- Manage and achieve or exceed all inventory and shrink goals; oversee and manage physical inventory.
- Directly responsible for execution and processing of merchandise, both incoming and outgoing (transfers).
- Manage and communicate merchandise opportunities to the store manager.
- Ensure execution and maintenance of all visual directives and guarantee the visual presentation of the store always meets or exceeds Psycho Bunny's standards.
- Execute all requirements concerning OSHA & Covid-19 to maintain a safe and compliant working atmosphere for all store team members & customers.
- Assist with all other duties as required by the store manager.
- 1 year minimum of experience in retail management.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Strong communication skills and the ability to foster a customer-focused selling culture.
- Casual dress code.
- All the swag you can get with an amazing employee discount.
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