Credit Manager

1 month ago

Inverness, Florida, United States BUDDYS HOME FURNISHING Full time
Job Summary

We are seeking a highly skilled and experienced Credit Manager to join our team at Buddys Home Furnishing. The successful candidate will be responsible for managing customer accounts, ensuring timely rental/lease agreement renewal payments, and maintaining company standards for renewals, delinquencies, and store collections.

Key Responsibilities
  • Acquire and maintain customers through effective communication and relationship-building
  • Act as a customer liaison to resell the benefits of timely rental/lease agreement renewal payments
  • Assist in managing store personnel, including directing activities of one or more employees
  • Comply with all applicable federal, state, and local statutes
  • Decipher, prepare, and review store reports to ensure accurate data and compliance
  • Document all customer commitments and maintain accurate records
  • Ensure company standards for renewals, delinquencies, and store collections are satisfied
  • Fill out paperwork for submission to corporate support
  • Follow monthly marketing plans and maintain internal quality control standards
  • Manage customer accounts, including negotiating and resolving conflicts
  • Manage inventory and cash assets, including preparing daily work schedules and delivery schedules
Requirements
  • Effective organizational skills and ability to prioritize tasks
  • Established collection skills and experience with rent-to-own, retail, or other business
  • Good communication skills and ability to negotiate and resolve conflicts
  • Ability to handle multiple priorities simultaneously and maintain a professional appearance
  • Must be able to read, write, and communicate effectively in person and over the phone with employees and customers
  • Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements
  • Regular and consistent attendance, including nights and weekends as business dictates
Education and Experience

Two years' experience with rent-to-own, retail, or other business emphasizing customer service, account management, sales, and merchandising. General physical requirements include lifting, loading, moving, and using a dolly for merchandise pounds, stooping, bending, pulling, climbing, reaching, and grabbing as required.

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