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Night Shift Team Lead

2 months ago

Warrensville Heights, Ohio, United States Giant Eagle Full time
Job Summary

Now Offering $1000 Sign On Bonus. $500 at 90 days of employment and $500 at 180 days of employment.

As a GetGo Night Crew Lead, you will exceed customer and Team Member needs and expectations by providing safe, efficient, accurate and pleasant shopping, purchasing and food services.

Job Description

Experience Required: 1 to 3 years

  • Experience Desired: Supervisory Experience, Customer Service/Retail Experience
  • Education Desired: High school diploma or equivalent
  • Certification or

Licensing Preferred:

  • Lifting Requirement: Up to 50 pounds
  • Age Requirement: At least 18 years of age
Job Responsibilities

Maintain Safety as Top Priority

  • Maintain safety as the top priority in all aspects of our work, for our Team Members, customers, and products.

Exceed Customer and Team Member Expectations

  • Exceed customer and Team Member needs and expectations by providing safe, efficient, accurate and pleasant food service, and guidance and coaching to Team Members, and exemplary service to vendors and stakeholders.

Cultivate a Fast, Friendly Culture

  • Cultivate a fast, friendly culture by sharing warmth and passion for service with a smile with all Team Members and customers.

Oversee New Team Member Training

  • Oversee new Team Member training and ensure that all Team Members are working in the most efficient and effective way. Getting our customers in, out, and on their way is our top priority

Provide Training and Leadership

  • Provide training and leadership to hourly Team Members in the store, and when assigned, to peer Leads as well.

Ensure Proper Food-Handling Certifications

  • Ensure all Team Members maintain proper food-handling certifications.

Monitor Competitor Fuel Pricing

  • Proactively monitor competitor fuel pricing and work with appropriate business partners to remain competitive.

Rapidly Correct Equipment Issues

  • Rapidly correct any equipment issues.

Focus on Flexibility

  • Focus on flexibility, being ready to lead the team at the registers at one moment, and then step in as a GoGetter at the next.

Perform Duties as GoGetter, Kitchen GoGetter and/or WetGoGetter

  • Perform duties as GoGetter, Kitchen GoGetter and/or WetGoGetter as needed.

Assist Store Leader

  • Assist Store Leader with scheduling, adjustments, merchandising, and promotional activities.

Be the Face of the Store

  • Be the face of the store at our registers, ringing customers quickly and with a smile, and coaching your team to do the same.

Nurture an Environment of Inclusion and Diversity

  • Nurture an environment of inclusion and diversity, keeping in mind that each Team Member has a voice.
Starting Rate of Pay

$16.50