Dining Room Server

4 weeks ago


Louisville, Kentucky, United States Mike Linnigs Full time
Job Description

We are seeking a highly motivated and customer-focused Dining Room Server to join our team at Mike Linnig's Restaurant. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

  • Provide high-quality service to all guests, ensuring their needs are met and exceeded.
  • Know and live the mission of Mike Linnig's Restaurant, embodying our values of hospitality and customer satisfaction.
  • Complete all necessary setup, side work, and closing duties as assigned, maintaining a clean and organized dining area.
  • Monitor beverage consumption and I.D. all guests, ensuring a safe and responsible dining environment.
  • Be knowledgeable of all menu items, their ingredients, and preparation methods, answering guest questions confidently and concisely.
  • Take guest orders correctly, read the order back to the guest, and ring orders accurately into our Point of Sale system.
  • Check food presentation before serving, ensuring hot food is hot and fresh.
  • Present checks correctly, free from errors, and in a timely manner, ensuring a seamless dining experience.
  • Follow all MLR cash handling policies and end-of-shift paperwork procedures, maintaining accuracy and attention to detail.
  • Promote teamwork and a friendly, safe work environment, fostering a positive and inclusive atmosphere.
  • Perform other reasonable duties as required, including cleaning and bussing dining room tables, maintaining a clean and organized workspace.
  • Adhere to all MLR standards of uniform, presenting a professional and polished appearance.
  • Be knowledgeable of all bar products offered to guests, making recommendations and answering questions confidently.
  • Make conversation with guests, creating a personal connection and ensuring a memorable dining experience.
  • Exhibit excellent oral and hearing skills, communicating effectively with guests and colleagues.
  • Display a passion for service, a positive can-do attitude, and a commitment to excellence in all aspects of your work.
  • Handle high-volume situations and work under pressure, maintaining composure and attention to detail.
  • Multitask effectively, prioritizing tasks and managing time efficiently.
  • Be reliable, organized, and a team player, contributing to a positive and productive work environment.
  • Previous restaurant or bar experience is preferred but not essential, as we provide comprehensive training to ensure your success.
  • Previous customer service experience is also preferred but not essential, as we value a positive attitude and a willingness to learn.
  • Must be able to stand and move at a fast pace for long periods, working long hours when business needs dictate.

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