Dining Room Server
2 weeks ago
We are seeking a highly motivated and customer-focused Dining Room Server to join our team at Mike Linnig's Restaurant. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.
- Provide high-quality service to all guests, ensuring their needs are met and exceeded.
- Know and live the mission of Mike Linnig's Restaurant, embodying our values of hospitality and customer satisfaction.
- Complete all necessary setup, side work, and closing duties as assigned, maintaining a clean and organized dining area.
- Monitor beverage consumption and I.D. all guests, ensuring a safe and responsible dining environment.
- Be knowledgeable of all menu items, their ingredients, and preparation methods, answering guest questions confidently and concisely.
- Take guest orders correctly, read the order back to the guest, and ring orders accurately into our Point of Sale system.
- Check food presentation before serving, ensuring hot food is hot and fresh.
- Present checks correctly, free from errors, and in a timely manner, ensuring a seamless dining experience.
- Follow all MLR cash handling policies and end-of-shift paperwork procedures, maintaining accuracy and attention to detail.
- Promote teamwork and a friendly, safe work environment, fostering a positive and inclusive atmosphere.
- Perform other reasonable duties as required, including cleaning and bussing dining room tables, maintaining a clean and organized workspace.
- Adhere to all MLR standards of uniform, presenting a professional and polished appearance.
- Be knowledgeable of all bar products offered to guests, making recommendations and answering questions confidently.
- Make conversation with guests, creating a personal connection and ensuring a memorable dining experience.
- Exhibit excellent oral and hearing skills, communicating effectively with guests and colleagues.
- Display a passion for service, a positive can-do attitude, and a commitment to excellence in all aspects of your work.
- Handle high-volume situations and work under pressure, maintaining composure and attention to detail.
- Multitask effectively, prioritizing tasks and managing time efficiently.
- Be reliable, organized, and a team player, contributing to a positive and productive work environment.
- Previous restaurant or bar experience is preferred but not essential, as we provide comprehensive training to ensure your success.
- Previous customer service experience is also preferred but not essential, as we value a positive attitude and a willingness to learn.
- Must be able to stand and move at a fast pace for long periods, working long hours when business needs dictate.
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