Full Stack Production Support Lead
1 week ago
Guy Carpenter, a leading global risk and reinsurance specialist, is seeking a highly skilled Full-Stack Production Support Lead to join their team in the New York City office.
Job Summary:The successful candidate will be responsible for overseeing the maintenance and support of MERN stack applications, leading a team of production support engineers, and collaborating with cross-functional teams to ensure stability, availability, and performance of applications.
Key Responsibilities:- Lead and mentor a team of production support engineers in maintaining and supporting MERN stack applications in a production environment.
- Collaborate with cross-functional teams, including development, QA, and operations, to ensure the stability, availability, and performance of applications.
- Monitor and analyze application performance metrics to identify and resolve any performance issues.
- Troubleshoot and resolve complex production issues, including investigating root causes and implementing appropriate solutions.
- Develop and implement best practices for incident management, problem management, and change management processes.
- Implement and maintain monitoring and alerting systems to proactively identify and address potential issues.
- Stay up-to-date with the latest industry trends and best practices in MERN stack development and production support.
- Provide technical guidance and expertise to the team, ensuring adherence to coding standards and best practices.
- Collaborate with stakeholders to define technical requirements and provide accurate estimates for project timelines.
- Drive continuous improvement initiatives to enhance the efficiency and effectiveness of production support processes.
- Extensive experience in supporting Full-Stack applications.
- Experience working and supporting enterprise cloud solutions.
- Proven leadership, people management & mentoring skills.
- Knowledge of DevOps practices and tools.
Guy Carpenter offers a competitive total rewards package, including health and welfare benefits, tuition assistance, 401K savings, and other retirement programs, as well as employee assistance programs.
The company is committed to embracing a diverse, inclusive, and flexible work environment, with a focus on attracting and retaining the best people.
Guy Carpenter is a business of Marsh McLennan, the world's leading professional services firm in the areas of risk, strategy, and people.
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Full-Stack Production Support Lead
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