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Implementation Project Manager

2 weeks ago


Green Bay, Wisconsin, United States HSA Bank Full time

We're seeking a skilled Implementation Project Manager to join our team at HSA Bank. As a critical member of our implementation team, you'll play a pivotal role in delivering exceptional results for our clients.

Job Overview

As an Implementation Project Manager, you'll be responsible for leading the onboarding process for employers, developing and maintaining detailed project plans, and ensuring quality execution and employer satisfaction. Your expertise will be essential in driving down healthcare costs, increasing access, and supporting informed decision-making for our clients.

Key Responsibilities
  • Employer Onboarding: Collaborate with external sales and growth teams to onboard employers, develop optimal plan designs, and create detailed implementation plans.
  • Plan Design and Configuration: Present options to assigned employers, work together to select the best plan design and product setup meeting their needs, and articulate the implications and customer experience of chosen designs.
  • Implementation Management: Develop and maintain detailed project plans for assigned employers, ensuring sign-off from partners at onset, throughout various components, and upon completion.
Requirements
  • Experience: 2+ years in healthcare operations and/or implementation
  • Education: Bachelor's degree preferred
  • Skillset: Excellent interpersonal, negotiation, and relationship-building skills; project management experience

This role requires a valid driver's license with a safe driving record due to occasional travel to Milwaukee and Sheboygan offices or client sites.