Veterinary Client Service Representative

4 days ago


Redmond, Washington, United States Redmond-Kirkland Animal Hospital Full time
Job Title: Veterinary Client Service Representative

Redmond-Kirkland Animal Hospital is seeking a highly skilled and compassionate Veterinary Client Service Representative to join our team.

Job Summary:

We are looking for a dedicated and customer-focused individual to provide exceptional service to our clients and their pets. The successful candidate will be responsible for managing client interactions, scheduling appointments, and maintaining accurate records.

Key Responsibilities:
  • Provide exceptional customer service to clients and their pets
  • Schedule appointments and manage client records
  • Collect client fees and make change
  • Perform over-the-counter sales of animal grooming aids and sundry veterinary items
  • Assist with daily cleaning and sanitation of the clinic lobby
  • Knowledge of hospital procedures and operating instructions
  • Knowledge of veterinary medical terminology and procedures
Requirements:
  • Experience in a veterinary hospital setting required
  • Education equivalent to the completion of the 12th grade or GED
  • Knowledge of general office practices and procedures
  • Excellent interpersonal communication skills
  • Ability to lift objects weighing 40 pounds without assistance
Preferred Qualifications:
  • Knowledge of veterinary medical terminology and procedures
  • Ability to type 45 words per minute
  • At least 1 year experience in an office or medical environment
What We Offer:

We invest heavily in our employees with many opportunities for growth and development. We offer a competitive hourly pay rate starting at $18-$21/hour, depending on experience and qualifications.

We are an equal opportunity employer and welcome applications from diverse candidates.



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