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Administrative Support Specialist

2 months ago

Duncanville, Texas, United States SDO Full time
{"h2": "Administrative Assistant Role at SDO CPA", "p": "At SDO CPA, we're seeking a highly organized and detail-oriented Administrative Assistant to join our team in Duncanville, Texas. As an Administrative Assistant, you'll play a vital role in supporting our financial operations and providing exceptional customer service to our clients.

Responsibilities:

* Interact with customers daily, providing assistance and resolving issues in a timely and professional manner.
* Collect payment and documents, and follow up regularly with clients to ensure timely completion of tasks.
* Help clients connect online accounts with bookkeeping software to download transactions.
* Transfer data from paper formats into computer files or database systems using keyboards, data recorders, or optical scanners.
* Type in data provided directly by customers into spreadsheets, tax software, bookkeeping software, word documents, and web portals.
* Create spreadsheets with large numbers of figures without mistakes.
* Verify data by comparing it to source documents.
* Update existing data.
* Retrieve data from the database or electronic files as requested.
* Perform regular backups to ensure data preservation.
* Sort and organize paperwork after entering data to ensure it is not lost.

Requirements:

* Strong work ethic and decision-making skills.
* Excellent data entry skills and attention to detail.
* Ability to type at least 50 words per minute at 98% accuracy.
* Empathetic and customer-focused.
* Willingness to learn new ways of doing things that improve your life and workflow.
* Fast typing skills; knowledge of touch typing systems is strongly preferred.
* Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel, etc.).
* Comfortable dealing with vast volumes of complex data.
* Working knowledge of office equipment, computer hardware, and peripheral devices.
* Basic understanding of databases.
* Good command of oral and written English and customer service skills.

What We Offer:

* Competitive compensation: $16.75 per hour
* 401k with up to 4% match
* Full autonomy to grow, learn, and carve out your career path
* Professional and friendly office environment

Why Join SDO CPA:

* Our company is focused on upfront planning and is highly organized, so we minimize long hours and crazy busy seasons.
* We understand you have a life to live, so we're focused on automation and doing the hard work up-front so everything else is more accessible later.
* We highly encourage all in our team to contribute ideas regarding UI, design, and functionality, allowing everyone to have a meaningful impact on our service and client success.
* This is an excellent opportunity for someone who desires to progress within a team that is growing exponentially over the next year.

If you're interested in this Administrative Assistant role, please submit your application. We look forward to hearing from you"}