Client Support Manager Senior
2 days ago
We are seeking a highly skilled Client Support Manager Senior to join our team at Citigroup Inc. This role requires excellent communication and problem-solving skills to provide top-notch support to our clients.
Key Responsibilities:
- Manage client relationships, addressing their inquiries and concerns in a professional and timely manner
- Liaise with internal teams to ensure seamless delivery of services and solutions
- Analyze client data to identify trends and areas for improvement
- Develop and implement processes to enhance client satisfaction and retention
Requirements:
- 5-8 years of experience in a similar role, preferably in the financial services industry
- Excellent written and verbal communication skills
- Ability to analyze complex data and develop actionable insights
- Proven track record of driving results in a fast-paced environment
What We Offer:
Citi provides a comprehensive benefits package, including medical, dental, and vision coverage, 401(k), life insurance, and more. Our employees also enjoy flexible work arrangements and opportunities for career growth and development.
Compensation:
The estimated annual salary for this role is $75,120 - $114,240, based on location and experience.
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