Client Support Manager Senior

2 days ago


Sioux Falls, South Dakota, United States Citigroup Inc Full time

We are seeking a highly skilled Client Support Manager Senior to join our team at Citigroup Inc. This role requires excellent communication and problem-solving skills to provide top-notch support to our clients.

Key Responsibilities:

  • Manage client relationships, addressing their inquiries and concerns in a professional and timely manner
  • Liaise with internal teams to ensure seamless delivery of services and solutions
  • Analyze client data to identify trends and areas for improvement
  • Develop and implement processes to enhance client satisfaction and retention

Requirements:

  • 5-8 years of experience in a similar role, preferably in the financial services industry
  • Excellent written and verbal communication skills
  • Ability to analyze complex data and develop actionable insights
  • Proven track record of driving results in a fast-paced environment

What We Offer:

Citi provides a comprehensive benefits package, including medical, dental, and vision coverage, 401(k), life insurance, and more. Our employees also enjoy flexible work arrangements and opportunities for career growth and development.

Compensation:

The estimated annual salary for this role is $75,120 - $114,240, based on location and experience.



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