Automotive Service Valet

We are seeking a highly motivated and detail-oriented Automotive Service Valet to join our team at Lexus of Northborough. As a key member of our service department, you will be responsible for ensuring a smooth and efficient experience for our customers.

• Greet customers with a friendly and professional attitude, answer their questions, and direct them to the appropriate person or location.
• Determine if customers have an appointment, record their information, and perform a walk-around the vehicle to document any damage or concerns.
• Perform complimentary wheel alignment tests and ensure that all vehicles are properly maintained.
• Drive safely and report any lot damage immediately, as zero lot damage is our goal and expectation.
• Retrieve customer vehicles at the cashier for pick-up, wait at the vehicle for the customer, and thank them for their business.
• Install disposable seat covers, steering wheel covers, floor mats, and I.D. tags in all vehicles taken in for service.
• Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot.
• Maintain a clean and safe service drive area, free of trash, water, leaves, and dirt.
• Drive vehicles to and from service lanes, service stalls, and deliver vehicles to customer residences or places of business.
• Make key tags for vehicles and maintain a professional appearance.
• Perform other duties as assigned by management staff.

• Must be able to stand for long periods of time and work in inclement weather.
• All applicants must be authorized to work in the United States and have a valid driver's license.
• All applicants must perform duties and responsibilities in a safe manner.
• All applicants must be able to demonstrate the ability to pass pre-employment testing, including background checks, MVR, and drug tests.

A competitive wage that matches your experience level, a comprehensive benefits package, including health benefits with many options for health, dental, and vision, as well as PTO and vacation time, a supportive management staff, ongoing training, the ability to grow with our company, and a friendly and safe work environment.