Patient Advocacy Professional
7 days ago
We are seeking a compassionate Patient Advocacy Professional to join our team at Presbyterian Healthcare Services. As a key member of our patient advocacy team, you will be responsible for providing assistance to members with questions and concerns regarding care, providers, or delivery systems.
Your primary goal will be to conduct face-to-face home visits as required, educate providers, support staff, members, and families regarding care coordination role and health strategies with a focus on member-focused approach to care. You will maintain professional relationships with external stakeholders, such as inpatient, outpatient, and community resources.
Key Responsibilities:
- Provide assistance to members with questions and concerns regarding care, providers, or delivery systems
- Conduct face-to-face home visits as required
- Educate providers, support staff, members, and families regarding care coordination role and health strategies
- Maintain professional relationships with external stakeholders
Requirements:
- Masters Degree & 1 years exp, Bachelors Degree & 2 years exp, Associates Degree & 3 years exp, 6 years of exp may be utilized in lieu of other education reqs.
- Must have a valid driver license, clean driving record, and able to travel locally
- Business management skills to include, but not limited to, cost/benefit analysis, negotiation, and cost containment
- Knowledge of referral coordination to community & private/public resources
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