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Restaurant Shift Manager

2 months ago

Columbus, Nebraska, United States Wendy's Full time

Job Summary:

As a Shift Manager at Wendy's, you will be responsible for leading a team of Crew Members to deliver exceptional customer service and drive sales growth. Your key responsibilities will include:

  • Training and Development: Train, develop, and mentor a team of Crew Members to ensure they have the skills and knowledge needed to excel in their roles.
  • Customer Experience: Create a warm and welcoming work and dining environment that exceeds customer expectations.
  • Food Safety and Quality: Monitor and reinforce food safety procedures to ensure a clean and safe environment for customers and employees.
  • Sales and Profit Growth: Maximize store sales and profit goals by implementing effective sales strategies and managing inventory.
  • QSC Standards: Maintain Quality, Service, and Cleanliness (QSC) standards to ensure a positive customer experience.
  • Guest Service: Go above and beyond to serve guests and ensure their needs are met.

Requirements:

To be successful in this role, you will need:

  • Leadership Skills: Proven leadership skills with the ability to motivate and develop a team.
  • Communication Skills: Excellent communication skills with the ability to effectively communicate with customers and employees.
  • Problem-Solving Skills: Strong problem-solving skills with the ability to think critically and make sound decisions.

What We Offer:

As a Shift Manager at Wendy's, you will have the opportunity to develop your leadership skills and advance your career in a fast-paced and dynamic environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.