Pet Wellness Support Staff

3 days ago


Fort Collins, Colorado, United States Southern Veterinary Partners Full time

About the Position

We are seeking a compassionate and detail-oriented Veterinary Receptionist to join our team at Moore Animal Hospital. In this role, you will be responsible for managing client communications, scheduling appointments, and providing exceptional customer service.

Responsibilities:

  • Answer phone calls and respond to client inquiries in a professional and courteous manner
  • Schedule appointments and manage client waitlists
  • Maintain accurate records and documentation in accordance with hospital policies
  • Process payments and maintain accurate balances
  • Collaborate with colleagues to achieve team goals and promote a positive work environment

Requirements:

  • High school diploma or equivalent required; degree or certification in a related field preferred
  • Minimum 2 years experience in a veterinary reception or customer service role
  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment and adapt to changing priorities
  • Strong organizational and time management skills
  • Familiarity with veterinary software and equipment a plus

Our Benefits:

  • $16.00 - $23.75/hour based on experience
  • Health insurance (medical, dental, vision)
  • Retirement plan (401(k))
  • Life insurance (basic, voluntary, AD&D)
  • Short-term disability insurance
  • Paid time off (vacation, public holidays)
  • Educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
  • Teladoc: free doctor access 24/7
  • Discounted veterinary care
  • Employee Assistance Program (EAP)

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