Pet Wellness Support Staff
3 days ago
About the Position
We are seeking a compassionate and detail-oriented Veterinary Receptionist to join our team at Moore Animal Hospital. In this role, you will be responsible for managing client communications, scheduling appointments, and providing exceptional customer service.
Responsibilities:
- Answer phone calls and respond to client inquiries in a professional and courteous manner
- Schedule appointments and manage client waitlists
- Maintain accurate records and documentation in accordance with hospital policies
- Process payments and maintain accurate balances
- Collaborate with colleagues to achieve team goals and promote a positive work environment
Requirements:
- High school diploma or equivalent required; degree or certification in a related field preferred
- Minimum 2 years experience in a veterinary reception or customer service role
- Excellent communication and interpersonal skills
- Able to work effectively in a fast-paced environment and adapt to changing priorities
- Strong organizational and time management skills
- Familiarity with veterinary software and equipment a plus
Our Benefits:
- $16.00 - $23.75/hour based on experience
- Health insurance (medical, dental, vision)
- Retirement plan (401(k))
- Life insurance (basic, voluntary, AD&D)
- Short-term disability insurance
- Paid time off (vacation, public holidays)
- Educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
- Teladoc: free doctor access 24/7
- Discounted veterinary care
- Employee Assistance Program (EAP)
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